There are two main reasons for installation
failure as following.
1) Your device is not supported
2) Your device is running an out-of-date
version.
In case you can’t install the game although your device is supported,
please try to install the game after
upgrading your OS to the latest version.
Even though you have tried the said measures but can’t install it,
please make an inquiry to the customer service center
with the following information.
[Required information]
1. Device model:
2. The version of your OS
3. A screenshot with the installation failure
message
We beg your pardon in advance for the possible
delay to find and understand the issue in detail.
Thank you