The terms of this agreement (the “Terms of Service”) govern the relationship between you and Ntori Corp. (“Ntori,” the “Company,” ”we,” “us,” or “our”) with respect to your use of our services. By downloading, installing, accessing or using any part of our services (“Services”), you agree to the Terms of Service and accept to be bound by them. These terms affect your legal rights and obligations, so if you do not agree to the Terms of Service, you may not use our Services.

 

SECTION 1 PURPOSE

1.1       The Terms of Service set out the basic rules pertaining to your use of our Services.

 

SECTION 2 DEFINITIONS

2.1      "Use Agreement" means a contract between the Company and Subscribers About the use of the Game Services provided by the Company, including Terms of Service.

2.2      “Subscriber(s)” means a subscriber who accesses and uses the Company's Game Services using an account issued by the Company after signing up and agreeing to the Use Agreement according to the procedure set out by the Company.

2.3       “Account" means a game account or ID, consisting of a combination of characters, numbers, or special characters selected by Subscriber and approved by the Company to identify Subscribers and use the Game Services.

2.4       "Account Information" means general information provided by the Subscriber to the Company such as Subscriber's account, password, name, and information created throughout the use of the Game Services, such as game use information and billing status.

2.5       "Character" means game data that the Subscriber selects and manipulates according to the manner provided by the Company within the Game World for the use of the Game Services.

2.6       “Game Services" means the games that the Company provides to Subscribers and any incidental services.

2.7       "Paid Content(s)" means any purchased online content within the Game Services.

2.8      "Password" means a combination of letters, numbers, or special characters that the Subscriber selects and privately manages to ensure that the Subscriber is the matching Subscriber of the Account.

2.9      “Provider” means a Company-affiliated third-party provider of independent game services.

 

SECTION 3 TERMS

3.1       The Company publishes the Terms of Service on the initial page of the Game Services or the linked page through the initial page so that the Subscriber can easily understand the contents of the Terms of Service. The Company shall use best efforts to make the contents of the Terms of Service easy to understand for the Subscribers. Prior to obtaining a Subscriber's consent on the Terms of Service, the Company shall provide the Subscriber important matters included in the Terms of Service, such as cancellation of Subscribership, reimbursement of overpayment, termination or cancellation of the Terms of Service, dissolution of the Company, indemnification by the Company, and compensation for the Subscriber in a bold text (or of similar effects to highlight the importance) or a separate link page, pop-up page, etc. so that the Subscribers can easily understand and agree to the Terms of Service.

3.2       The Company may amend this Terms of Service to the extent that it does not violate the relevant laws and regulations.

3.3       In the event of the amendment of the Terms of Service, the Company shall announce the effective date, the details of the amendment, the reason for the amendment. etc. prior to the effective date on the initial page or link page and in-game mail.      

3.4       In case the Company's announcement includes a clause saying that if the Subscriber does not give consent or rejection within fifteen (15) days, the Subscriber will be deemed to have accepted the change, Company may be able to deem the Subscriber to have agreed to the Amended Terms of Service if Subscriber does not express any sign of consent or rejection by the effective date. If a Subscriber does not consent to the amendment of the Terms of Service, the Company or Subscriber may terminate the Game Services Use Agreement.

3.5       The Company shall take necessary measures to enable the Subscriber to inquire about the contents of the Terms of Service.

 

SECTION 4 POLICY

4.1       In order to set the necessary requirements to adopt the Terms of Service, to protect the rights and interests of the Subscribers and to maintain order in the Game World, the Company may establish the Game Service operating policy ("Operating Policy") and other rules within the specific scope defined in the Terms of Service.

4.2       In case of a major revision in the Operating Policy which may materially affect the Subscribers' rights and/or obligations or the Terms of Service, the procedure that is described form Section 3.3 to 3.4 shall apply. However, if the revision of the Operating Policy falls under any of the following subparagraphs, such revision shall be notified in advance in the manner set forth in Section 4.2.

(a)       amendments to matters that are stipulated in the Terms of Service;

(b)       amendments to matters not related to the rights and obligations of Subscribers; or

(c)       the changed contents of the Operating Policy are not fundamentally different from those set forth in the Terms of Service and such amendments are Subscriber-predictable

4.3       The Company shall clearly notify Subscribers of the details of the Operating Policy by posting it on the Game Service initial page or linked page.

4.4      The Company may retain and store all communications, including chats among Subscribers within the Game Service. The Company may read this information only when it is deemed necessary to settle a dispute among the Subscribers, processing of complaints, or maintenance of the game order (Account theft, cash transactions, violent language, fraud within the game, such as fraudulent conduct, bug abuse, and other violations of current laws and regulations, and when it is necessary to view the Subscriber's chat information in relation to the investigation, processing, confirmation, and remedies of serious violation of the terms prescribed in Section 13 and Section 21.4 of the Terms of Service) This information is owned solely by the Company, and a third-party who is not authorized by the law is not allowed to access the information.

 

SECTION 5 REGISTRATION

5.1       Anyone who wishes to use the Game Service provided by the Company must agree to the Terms of Service.

5.2       A Subscriber shall provide information necessary for using our Game Service at the time of registration.

5.3       A Subscriber must state his or her true information at the time of registration for use described in Section 5. In the event that the identification information is false or stolen from another person, the Subscriber cannot assert his or her rights as a rightful Subscriber under the Terms of Service, and the Company may cancel or terminate the Use Agreement without refund.

5.4       Subscribers shall apply for Company’s Game Service with any necessary information stipulated in Section 5. Unless there is a reasonable ground not to, the Company shall approve Subscriber’s registration.

5.5       The Company may not accept and/or cancel a Subscribership registration that falls under any of the following subparagraphs:

(a)        Registration in violation of Section 5;

(b)       Payment for service charges by unauthorized use or theft of third party's credit card, wired / wireless telephone, bank account, etc.;

(c)        Registration through an unauthorized area where the company serves the Game Services through 3rd party service provider; or

(d)       Unlawful Subscribership registration in violation of the applicable law for personal data and other related laws.

5.6       The Company may withhold its approval in the event of the following:

(a)        The Company is not capable of approving the registration due to technical reasons, or

(b)       Failure in the Game Service or the payment method

5.7       A Company does not provide any of the Game Services to anyone under the age of 18.

 

SECTION 6 ACCOUNT

6.1       When asked to provide information to the Company in accordance with the Terms of Service, the Subscriber shall not provide any fraudulent information.

6.2       Subscribers must exercise due diligence in managing their own Account Information. Subscribers are liable for damages incurred for the Subscriber’s failure to manage his or her Account Information.

6.3       Subscribers are responsible for managing their passwords. If a Subscriber wishes, the Subscriber can change it any time for security reasons; provided, however, if requested by the Company, the Subscriber must authenticate himself/herself or submit the identification document required by the Company. 

6.4       The Company may require Subscribers to change their password in order to secure their information, such as Account Information, for urgent security reasons. In this case, the Subscriber must change the password at the first access after the Company’s request. 

6.5       Subscribers must notify the Company of any changes in the Account Information submitted to the Company by online revision or e-mail, etc. The Company shall not be liable for any disadvantage caused by incorrect information of which the Company was not informed. 

6.6       Subscribers may not be required changes to the approved Accounts during the Game Services use period. However, Subscribers must take necessary action if asked by the Company to charge the Account for the following reasons:

(a)        It is inevitable to change the Account in order to provide services efficiently to Subscribers;

(b)       It is necessary to integrate with other services in accordance with Company's Game Service operations or policies, or

(c)        If there is a significant need to change the account in accordance with relevant laws or corporate policies

 

SECTION 7 PERSONAL INFORMATION

7.1      The Company strives to protect the personal information of Subscribers including Account information. The protection and use of a Subscriber's personal information will be governed by the relevant laws and regulations and our Privacy Policy.

7.2      In order to provide the service promised to Subscribers, the Company may entrust the handling of the Subscriber's personal information to a subcontractor. If the subcontractor needs to obtain personal information of the Subscriber in the process of providing the service, we will clearly notify Subscribers and will manage and supervise the subcontractor in accordance with the Personal Information Protection Act and related laws.

7.3      The Company shall not be held responsible for any exposure of the personal information caused by Subscriber's negligence.

7.4      The Company may collect and utilize the information of a terminal setting, specification of the Subscriber's device, etc. to improve the Game Service quality, such as stabilization of the Game Service operation and program.

 

SECTION 8 OBLIGATIONS OF SUBSCRIBERS

8.1      In connection with the Game Services, Subscribers shall not engage in any activity that is intended to do or have effects of the following:

(a)        providing false information when applying or changing existing information;

(b)        steal someone's information;

(c)        impersonate employees, operators, or other related persons of the Company;

(d)        alters information posted by the Company;

(e)        send or post information prohibited by the Company (programs, etc.);

(f)         make, distribute, use and/or advertise programs, devices or gadgets not provided or approved by the Company;

(g)       infringement of intellectual property rights such as copyrights of the Company and other third parties;

(h)       damage the reputation or disrupt the business of Company or any other third party;

(i)        disclose or post information that is contrary to public order, such as obscene or violent speech, writing, video or sound;

(j)        acquire game data (Accounts, Characters, game items, etc.) in a wrongful way and dispose of them in exchange for monetary value via transfer, sale, etc.;

(k)        cause a third party to do (j) or promote activities subject to (j);

(l)        use Game Services for the purpose of profit-making, sales, advertising, political activities, etc. without the consent of the Company;

(m)       other acts that are prohibited by relevant laws and regulations or by good-natured and general social norms;

(n)       using the service by exploiting the error or bug of the service;

(o)       obtaining items from other Subscribers by way of deceit or gambling;

(p)       take unfair advantages by exploiting all processes related to Subscriber sign-up, game use, payment refund, etc. provided by the Company and any relevant payment provider;

(q)       disrupt the operation of the Company services by intentional or gross negligence; or

(r)        copy, distribute, or commercially use the information obtained through the Company's services for a purpose other than the use of the Services without the prior consent of the Company

8.2      Subscribers are responsible for reviewing information that is provided by the Company, including but not limited to the Terms of Service, the notice on the Operational Policy and the Game Service’s initial page and the Company's other notices.

8.3      Subscribers shall be subject to the restrictions set forth by the Operating Policy, etc. including the following:

(a)        restrictions on Subscriber's nickname, account name, Character name, and guild name;

(b)       restrictions on the contents and methods of conversations, etc.;

(c)        restrictions on the use of the message board;

(d)       restrictions on how to play games; or

(e)        matters that the Company considers necessary in operating the Game Service within the scope of not infringing the essential rights of the Subscribers

8.4      Subscribers are responsible for managing their Account Information. Subscribers may not use third-party accounts or make their own accounts available to third parties.

8.5      Subscribers must not purchase items, Golds or any game package via unauthorized methods or stolen credit card, wired / wireless phone, bank account, etc.

 

SECTION 9 OBLIGATIONS OF THE COMPANY

9.1      The Company shall abide by the relevant laws and regulations and use best efforts to perform its obligations set forth in the Terms of Service.

9.2      The Company shall have a security system to protect a Subscriber’s personal information (including credit information) and disclose the Privacy Policy. The Company shall not disclose or provide any personal information of a Subscriber to any third party except for the cases as stipulated in this Terms of Service and/or Privacy Policy.

9.3      In case any damages to the equipment or loss of data occurs during service improvement for continuous and stable service, unless there are force majeure events such as natural disasters and emergency situations, the Company will use best efforts to fix the problem or restore data without delay.

9.4      The Company handles customer support services (handling a Subscriber's comments and complaints) for Subscribers. You can find details in our Operating Policy.

 

SECTION 10 MODIFICATION OF GAME SERVICES AND CONTENTS

10.1      The Company has comprehensive rights to create, change, maintain, and repair the game contents of the Game World. The contents of the Game Service and Affiliate Service provided by the Company may be modified (or patched) from time to time subject to the operational and technical needs. The Company shall notify the Subscriber of the modification on the official page.

10.2      The Company may add, delete or change the planning of the Game Service or the information related to the game as necessary.

 

SECTION 11 GAME SERVICES

11.1      Notwithstanding Section 10.1, the Game Service may not be provided for a certain period of time in the event of the following:

(a)        maintenance or replacement of facilities necessary in providing the Game Service, regular Game Service maintenance or other necessary Game Service operation;

(b)       responding to unexpected service instability such as electronic intrusions like hacking, network accident, disruption of service facilities, or Subscriber’s abnormal game use behavior;

(c)        the provision of services is prohibited in accordance with relevant laws, regulations, administrative orders issued by the government, or company policies;

(d)       normal Game Services cannot be provided due to force majeure such as natural disasters and emergency situations; or

(e)        as necessary in the management of the Company, such as the divestiture or merger of the Company, transfer of business, dissolution of the business, lower profit of the Game Service for the year, etc.

11.2      Under Section 11.1(a), the Company may suspend the Game Service for a certain period of time on a weekly or bi-weekly basis. The Company will notify Subscribers in advance on the official page.

11.3      The Company may temporarily suspend the services without prior notice for the reasons stated in Section 11.1(b) to (e) The Company may subsequently post the notice on the official page.

11.4      The Company shall not be liable for any damages incurred to Subscribers in terms of the use of the free services provided by the Company unless there is intent or gross negligence of the Company.

11.5      In case of Sections 11.1(c), 11.1(d) and 11.1(e), the Company may suspend the Game Services all at once without prior notice subject to technical and operational needs or may terminate the Game Services upon thirty (30) days prior notice on its website. If a prior notice cannot be given for reasons beyond control, an ex-posted notice in due course may suffice.

11.6      If the Company suspends or terminates the Game Service pursuant to Section 11.6, the Subscriber shall not be entitled to claim damages for free service, paid service, or limited-period paid items that have no remaining period available. In the case of unlimited-period paid services, the remaining period will be terminated by the date of service termination.

11.7      Some Game Services may charge Subscribers fees subject to the Terms of Service and Operating Policy set by the Company.

11.8   The Company may request Subscribers to install the application provided by the Company for the purpose of providing the Game Service.

11.9      The Company may offer limited Game Services to certain Subscribers in the following circumstances (in the circumstances set forth in Section 23), which shall be determined pursuant to the Operating Policy):

(a)        limit the rights of the Characters (e.g., chat for only a certain period of time);

(b)       restrict Subscribers from using their Character temporarily or permanently;

(c)        restrict Subscribers’ access to the Account temporarily or permanently, or

(d)       limit access to the Game Services temporarily or permanently.

11.10      If the restrictions under Section 11.9 are reasonably justifiable, the Company shall not compensate the Subscriber for the loss incurred in Paid Contents or points, etc. caused by such restriction.

11.11      To improve the quality of the Services and to protect the Subscriber’s personal information, the Company may take necessary actions on inactive accounts, such as by categorizing the accounts as dormant IDs, restricting the use of the accounts, or permanently deleting them. In the event of any action taken pursuant to this Section 11.11, the Company shall give a thirty (30) day prior notice.

11.12      In case a Subscriber violates his or her obligations set forth in Section 8 of the Terms of Service, the Company may suspend the Game Service provision or terminate the Use Agreement after giving prior notice. However, if a Subscriber breaches his or her obligations stipulated in Sections 8.1, 8.3 and 8.5 or damages the Company intentionally or through gross negligence, the Company may suspend the Game Service provision or terminate the Use Agreement immediately upon notification.

11.13      In case of suspension or termination pursuant to Section 11.12, the Company shall notify the Subscriber of such reason and an effective date in writing or email, or make it available to the Subscriber through the Game Service initial page. The Subscriber may object to the Company’s suspension or termination by consulting with our customer service.

11.14      Once the Company has sent the notice of suspension or termination pursuant to Section 11.13, the Company shall not be liable for any loss caused by the Subscriber’s negligence of not checking such notice in a timely manner.

11.15      The Company may suspend the account until an investigation of any of the following issues is completed:

(a)        The Company received a legitimate report that the Subscriber's account was hacked or stolen;

(b)       A Subscriber is reasonably suspected to be an offender (e.g., an illegal program Subscriber, for-profit Subscriber); or

(c)        Provisional measures are deemed necessary for reasons similar to Sections 11.15(a) and (b).

11.16      Under Section 11.15, after the investigation is completed, the Company will extend the Game Service period of Subscribers who use the Game Service by paying the Subscribership fees proportionate to the Game Service period; provided, however, the Company will not extend the Game Service period of a Subscriber who is shown to be an offender under Section 11.15. (b).

11.17      The Company shall set specific reasons and procedures of restriction on the use of the Game Service in the Operating Policy after considering substance, severity, frequency, and results, etc. of the violation.

11.18      If the Company restricts the use of the Game Service pursuant to Section 11, the Subscriber shall be notified of the following items by e-mail or on the initial page of the game or the Game Service:

(a)        grounds for restriction on the use of the Game Services;

(b)       type and duration of the restriction; and

(c)        how to object to the restriction.

11.19      If a Subscriber disagrees with the Company's restrictions on the use of the Game Service, the Subscriber must submit a written complaint to the Company stating the grounds for objection within 15 days from the date of receiving the notice.

11.20      The Company must provide a written response to the Subscriber's complaint within fifteen (15) days from the date of receiving the complaint as stipulated in Section 11.19. However, if the Company finds it difficult to respond within fifteen (15) days, the Company will notify the Subscriber of the reasons for the delay and the timeframe.

11.21      The Company should take action corresponding to the written response as stipulated in Section 11.20

 

SECTION 12 PAID CONTENT

12.1      Virtual Currency(Gold) or Paid Content can be purchased through payment methods provided by the third party (Google PlayStore, Apple AppStore) that provides the payment method. The Subscriber must follow the procedure presented by the partner company before using the payment method. When you make payment for the paid contents of the Company, you are deemed to have agreed to the procedure and the Terms of Service presented by the partner company who provides the payment method.

12.2      Golds are used to pay for games and Paid Contents.

12.3      If the Paid Contents are damaged or deleted due to serious defects attributable to the fault of the Company, the Company may compensate you with Golds or restore the damaged Contents.

12.4      No interest is accrued on the balance of Golds.

12.5      Paid Content includes goods that can be used before accessing the game service and items that can be used after accessing the game service.

12.6     ALL PURCHASES OF VIRTUAL CURRENCY AND PAID CONTENT ARE FINAL AND NON-REFUNDABLE EXCEPT AS REQUIRED BY APPLICABLE LAW OR PLATFORM POLICIES.   

 

SECTION 13 WITHDRAWAL OF SUBSCRIPTION

13.1      A Subscriber may withdraw any contract made with the Company to purchase any paid content within 7 days from the latest date either from the date of contract or the available date of paid content without commission or cancellation charge.

13.2      Subscriber may not be able to withdraw contracts to purchase any paid content under Section 13.1, contrary to the intent of the Company, if the condition falls under any of the following subparagraphs.

(a)        paid content which is applied immediately after purchasing;

(b)        in case that additional benefit is provided, any content to which that additional benefit was applied;

(c)        any content which requires opening, upon which its utility is determined or visible;

(d)        any bundle contents which is not recalled in full shape because part(s) of them is already utilized;

(e)        any gift content that user did not purchase;

(f)        partially or completely consumed or damaged contents due to its user;

(g)        additional contents (in-game money, points, mileage, item and etc.) given upon purchasing, which is partially used; or

(h)        non-withdrawable contents restricted by Commercial Act, Act on Consumer Protection in Electronic Commerce

13.3     In case a Subscriber withdraws any purchase contract, the Company identifies purchase history via the platform or open market providers. And the Company will have the right to reach that Subscriber using the provided contact information to verify just reason for withdrawal and request additional proof.

13.4     In case that withdrawal is made under the Section 13.1 and 13.4, the Company should recollect the paid contents and refund the paid amount within 15 working days.

13.5     In case a minor makes a purchase contract with the Company on mobile devices, the Company needs to notify the minor or his/her legal representative that the contract is non-withdrawable without any consent by that legal representative. If that minor made that contract without any consent by the legal representative, they can cancel the contract with the Company. However, the contract shall not be withdrawable in case that a minor made purchase with the budget permitted by his/her legal representative, or that a minor made believe that s/he is a minor or s/he made purchase with his/her legal representative’s consent.

13.6     The Company will verify if the payable account is owned by a minor based on the analysis on the paying mobile device, payable account information, account holder’s name and etc. The Company also will have the right to request submission of the proof which states that s/he is a minor and who is his/her legal representative in order to verify if the withdrawal is just.

 

SECTION 14 TERMINATION AND DEACTIVATION OF SUBSCRIBERSHIP

14.1      A Subscriber may terminate the Game Service Use Agreement (hereinafter referred to as "Deactivation") by using the Deactivation function within the game settings menu.

14.2      Upon termination of the User Agreement between the Company and a Subscriber, the Terms of Service will also be terminated. The Subscriber shall be responsible for any disadvantages resulting from the termination of the agreement, including but not limited to the termination of the Subscriber's access to any and all Game Services, the inability to access/recover game data or goods remaining in the account, and denial of refunds/any form of reimbursement.

14.3      Upon Deactivation, the Subscriber's personal information is deleted, except when the Company holds the Subscriber's information in accordance with the related laws and regulations and its Privacy Policy.

 

SECTION 15 DAMAGES

15.1      If the Company causes loss to Subscribers intentionally or through gross negligence, the Company shall be liable for their damages. If Subscriber causes loss to the Company by violating the Terms of Service, the Subscriber shall pay the damages to the Company.

15.2      If the Paid Content purchased by a Subscriber is lost due to the Company’s negligence, the Company shall restore it to the condition before the loss. However, if restoration is not possible in a commercially reasonable manner, the Company may provide other contents (or equivalent) that may be used within the Game, and the Subscriber is not entitled to compensation in addition to such contents.

 

SECTION 16 LIMITATIONS OF COMPANY LIABILITY

16.1      The Company is not liable for a failure to provide the Services due to force majeure such as wartime, a quasi-state of war, natural disasters, national emergencies, unsolved technical problems, or change of the government policies.

16.2      When a telecommunication carrier suspends or fails to provide the telecommunications services, the Company is not liable for the Subscriber’s loss unless the Company intentionally or through gross negligence causes such loss.

16.3      When a Game Service is disrupted or suspended for reasons such as maintenance, replacement, regular inspection, construction, etc. of the Game Service facilities, the Company is not liable for the Subscriber’s loss unless the Company intentionally or through gross negligence causes such loss.

16.4      The Company shall not be liable for any disruption, suspension, or termination etc. of the Game Service due to the Subscriber’s negligence.

16.5      The Company shall not be liable for any problems arising from the computer/device environment of a Subscriber or any problems caused by the network environment that involves no intent or gross negligence of the Company.

16.6      The Company shall not be liable for any loss or damage caused by a Subscriber's false entry and negligent management of personal information.

16.7      The Company shall not be liable for the loss of a Subscriber's game data including but not limited to cyber assets (game money) and Character level unless there is intent or gross negligence of the Company.

16.8      Unless there is intent or gross negligence of the Company, the Company shall not be liable for inaccuracy of the information, data, facts posted/transmitted by a Subscriber or a third party on websites or within the Game Services.

16.9    The Company has no obligation to intervene and is not responsible for any damages arising in the event of a dispute among Subscribers and/or third parties arising from the Game Services or a dispute among Subscribers and/or third parties arising from a violation of related laws on infringement of third party rights (e.g. copyright).

16.10    Unless there is intent or gross negligence of the Company, the Company shall not be liable for damages caused by Affiliate Services provided by a third party.

16.11    The Company may limit the hours of the Game Service pursuant to the related laws, government policies, etc., and the Company is not liable for any matters related to these limitations.

16.12    Unless there is intent or gross negligence of the Company, the Company shall not be liable for damages in relation to free services provided in the Game Services.

16.13    Unless there is intent or gross negligence of the Company, the Company shall not be liable for any damages arising out of a Subscriber’s computer/device error or any damages caused by omission or incorrect entry of the personal information and e-mail address.

16.14    In case of termination of the Use Agreement between the Company and a Subscriber, unless the Company retains the Subscriber's information pursuant to the relevant laws and Privacy Policy, the Company will delete the Subscriber's Account Information and all associated data upon termination of the Use Agreement for better service environment, etc., and Company is not responsible for matters arising from deleting the Subscriber's Account Information and related data under the relevant laws.

 

SECTION 17 OWNERSHIP OF COPYRIGHTS

17.1      A copyright of contents within the Game Service created by the Company and other intellectual property rights are owned by the Company. Subscribers have the rights to use games, Characters, game items, game money, points, etc. in relation to the Game Service in accordance with the terms and conditions set by the Company. Subscribers may not dispose of such rights by transferring or selling them or providing them as collateral.

17.2      Without prior consent of the Company or Provider, Subscribers shall not use the information and/or Intellectual property obtained by using the Game Service, especially intellectual property rights owned by the Company or Provider, for commercial purpose or allow the third party to use such information and/or Intellectual property by means of copying, transmitting, publishing, distributing, broadcasting or otherwise.

17.3      A Subscriber shall allow the Company to use in-game or game-related communications including the text messages, images, sounds, and all materials and information ("Subscriber Contents") the Subscriber or non-registered Subscriber uploads or transmits through a game client or Game Service in the following manner and condition:

(a)        Accessing the Subscriber Contents for limited purposes i.e. dispute settlement among Subscribers, handling Subscriber complaints

(b)       The Company does not sell, rent, or transfer the Subscriber Contents for the purpose of trading without the Subscriber's prior consent

17.4      Subscriber Contents that are not integrated with the Game Services and not displayed in the game (e.g., a posting on a general bulletin board) may be exposed to the search results, services, and related promotions, etc. Such Subscriber Contents may be modified, duplicated, and edited in parts for the purpose of promotion. In such cases, the Company shall comply with the Copyright Act, and a Subscriber may at any time request the postings to be deleted, excluded from the search result, concealed, etc. through the customer service or the in-service managing function.

17.5      If the Company wishes to use a Subscriber's postings in any way other than Sections 17.3 and 17.4, the Company shall obtain prior consent from the Subscriber via telephone, fax, e-mail, etc.

17.6      If the Company determines that a posting and the content of the posting within the Game Service fall under the category of the prohibited activities prescribed in Section 8, the Company may remove them or refuse to move or register them without prior notice to the Subscriber who made the posting.

17.7      Subscribers whose legal interests are infringed upon due to the information posted on the bulletin boards may request the Company to delete the information or to post a rebuttal. In this case, the Company will promptly take the necessary action and notify the Subscriber who makes such a request.

17.8      Sections 17.3 and 17.4 shall remain in effect while the Company operates the Game Services and may continue to be effective for a certain period of time following the Subscriber's deactivation. See our Privacy Policy for more information on this retention period.

 

SECTION 18 HANDLING OF COMPLAINTS AND DISPUTES

18.1      On the initial page of the game or on the Game Service website, you can find how to provide your comments or file a complaint. There is a department within the Company that handles such comments and complaints.

18.2      If the comment sent or complaint filed by a Subscriber is objectively perceived as reasonable, the Company shall promptly handle it within a reasonable period of time. However, if it takes a long time to process, the Company will notify the Subscriber of the reasons for the delay and the timeframe by posting it on the Game Service initial page or each individual service page or by contacting the Subscriber via writing (e.g., email or letter).

18.3      In case of a third party dispute resolution body settles a dispute between the Company and a Subscriber, the Company shall make its best efforts to demonstrate to the Subscriber the measures taken, such as restrictions on use, etc. and conform to the settlement.

 

SECTION 19 NOTICE TO SUBSCRIBERS

19.1      The Company may notify a Subscriber via email designated by the Subscriber.

 

SECTION 20 GOVERNING LAW AND JURISDICTION

20.1      The Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Korea. The laws of the Republic of Korea shall apply to lawsuits between the Company and Subscriber. Irrespective of this choice of law, the mandatory consumer protection regulations that cannot be derogated from by agreement of the consumer's country of residence apply whenever they provide a higher standard of protection for the respective consumer.

20.2      Any disputes arising between the Company and a Subscriber must be submitted to the exclusive jurisdiction of the Seoul Central District Court. “If you are acting as a consumer, you may bring a claim also before a court of competent jurisdiction at your place of residence. If Ntori wishes to enforce its rights against you as a consumer, Ntori can only do so before the competent courts of your place of residence.”

 

SECTION 21 SEVERABILITY

21.1       If any provision of this Terms of Service is held to be unenforceable for any reason, the remaining provisions of this Terms of Service shall remain in full force and not be affected.